Frequently Asked Questions
Get our Extended Membership. Our team of dedicated MirrroCool Smart Mirror specialists will assist you 24/7 with any support you may need. The extended plan includes the 5GB cloud storage for your pictures and timeline history where you can be reminded of your MirroCool activities. Also includes a 2-year extended warranty.
Standard Service Agreement
- Mirrocloud disk space: 100MB
- 24/7 Support
- Response time: 48h
- 1-year warranty
Extended Service Agreement
- Mirrocloud disk space: 5GB
- History Timeline
- 24/7 Support
- Response time: same day
- 2-year extended warranty
Premium Quality Mirror
Easy to Install
24/7 Help Desk
1. Is MirroCool Smart Mirror moisture-resistant ? Is it safe to use in the bathroom?
Yes, MirroCool Smart Mirror has moisture-proof housing. There aren't any ports such as USB, Ethernet or microphone that's why the vapor does not penetrate to the electronics located inside the case. It has IP65 certification.
2. How does MirroCool Smart Mirror recognize the user when the camera is turned off?
The camera is turned off only in "Privacy" mode. In this case, the user can activate his profile through the mobile app.
3. What is the thickness of the mirror?
Mirrocool without frame has a thickness of about 1.5cm, while the frame's thickness is 2.5cm.
4. What are the dimensions of the mirror?
Dimensions: 60cm x 80 cm.
5. What is the weight of MirroCool Smart Mirror?
Weight: 6kg (13,2 lbs)